IMQ Clínica Dental Avenida | Vitoria-Gasteiz

I have had to ask permission on several occasions for them to do some treatment and it turns out that it was just a check-up or they had made the same mistake 4 times or so. In today's case for example. It's been more than 1:30 hrs and they haven't treated me. More than two months ago I had a root canal on a tooth. I have sensitivity and THEY SAY THAT IT IS NORMAL THEY COULD ALREADY LIKE THE CUSTOMER SHOULD CALL IF THEY CANNOT COME THERE THEY COULD DO IT THEY SAME. YOU. WE HAVE TO BE EQUITABLE SINCE, for example, in my case I lose time and money.

Quick and harsh cleaning, they broke my retainer and the only solution was to pay €190. Little tact and bad manners with the patient.

Very good treatment. They give fairly early appointments so they don't make you wait too long. Once at the premises, the waits are not long either, they serve immediately. Appearing clean and disinfected area. Good attention from almost all the staff, very pleasant. Except for one of the dentist's assistants whose manners fail a little when speaking, making her seem rude. Otherwise, all good.

The treatment of the entire team at the Avenida dental clinic has been wonderful. They are all professionals who know how to do their jobs well and also provide good service. A pleasure for the treatment received.

I asked for a cleaning (included in my insurance) and they told me I didn't need it. I went to another dentist and it turns out that I really needed one (I hadn't had one done in 3 years...). Conclusion: I canceled my insurance, and I have lost more than a year of payments only for them to not comply with their service. And of course, don't even try to call on the phone, because they never pick up.